Frequently Asked Questions

What is borosilicate glass and why do you use it?

Are Kablo products BPA-free, Phthalate-free, and Cadmium-free?

How do I know if I have the 2nd generation Kablo bottle?

Do you sell silicone sleeves for your glass water bottles?

What are Kablo silicone sleeves made out of?

Are Kablo products good for the environment?

Are your caps interchangeable?

Where are your products made?

Is Kablo glass from China safe?

There are so many bottles to choose from. Why should I buy a Kablo bottle?

Do your bottles offer an airtight seal?

My bottle has a subtle odor after opening the cap for the first time, is that normal?

Do you offer wholesale pricing? Can I carry your products in my store?

Are your glass water bottles recyclable?

How much do your glass bottles weigh?

I have a product suggestion, how do I submit?

Shipping & Returns

What's your return policy?

Do you ship internationally?

What shipping options are available?

Care & Maintenance

Will the glass shatter if boiling water is poured into the bottle?

Are your products dishwasher safe?

Is it easy to put the Kablo silicone sleeve on my bottle?

How do I clean my bottle?

Can I put my bottle in the freezer?

Will the glass bottle break if I drop it?